ContextBot: Improving Response Consistency in Crowd-Powered Conversational Systems for Affective Support Tasks
A controlled 3×3 study of 351 crowd workers evaluates ContextBot, which provides conversational context and motivational-interviewing guidance for affective-support tasks.- doi
- 10.1145/3603163.3609031
- isbn
- 979-8-4007-0232-7
- name
- ContextBot: Improving Response Consistency in Crowd-Powered Conversational Systems for Affective Support Tasks
- source
- acm_url
- https://dl.acm.org/doi/10.1145/3603163.3609031
- authors
- Yao Ma, Tahir Abbas, Ujwal Gadiraju
- doi_url
- https://doi.org/10.1145/3603163.3609031
- license
- © Copyright held by the owner/author(s).
- summary
- A controlled 3×3 study of 351 crowd workers evaluates ContextBot, which provides conversational context and motivational-interviewing guidance for affective-support tasks.
- published
- 2023-09-04
- conference
- HT '23: 34th ACM Conference on Hypertext and Social Media, Rome, Italy, September 4-8, 2023
- open_access
- true
- acm_html_url
- https://dl.acm.org/doi/full/10.1145/3603163.3609031
- displayAuthor
- Yao Ma, Tahir Abbas, and Ujwal Gadiraju (Delft University of Technology, Delft, The Netherlands)
- displayPublishTime
- 2023-09-04
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