Personalized Interventions for Online Moderation
Current online moderation follows a one-size-fits-all approach, where each intervention is applied in the same way to all users. This naïve approach is challenged by established socio-behavioral theories and by recent empirical results that showed the limited effectiveness of such interventions. We propose a paradigm-shift in online moderation by moving towards a personalized and user-centered approach. Our multidisciplinary vision combines state-of-the-art theories and practices in diverse fields such as computer science, sociology and psychology, to design personalized moderation interventions (PMIs). In outlining the path leading to the next-generation of moderation interventions, we also- doi
- 10.1145/3511095.3536369
- name
- Personalized Interventions for Online Moderation
- source
- supplied-acm-html-and-pdf
- license
- © 2022 Copyright held by the owner/author(s).
- summary
- Current online moderation follows a one-size-fits-all approach, where each intervention is applied in the same way to all users. This naïve approach is challenged by established socio-behavioral theories and by recent empirical results that showed the limited effectiveness of such interventions. We propose a paradigm-shift in online moderation by moving towards a personalized and user-centered approach. Our multidisciplinary vision combines state-of-the-art theories and practices in diverse fields such as computer science, sociology and psychology, to design personalized moderation interventions (PMIs). In outlining the path leading to the next-generation of moderation interventions, we also
- acm_source
- ACM Digital Library: https://dl.acm.org/doi/10.1145/3511095.3536369
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- full_text
- open_access
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- displayAuthor
- Stefano Cresci, Amaury Trujillo, Tiziano Fagni
- displayPublishTime
- 2022-06-28
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